Frequently Asked Questions
Everything you need to know about shopping at Norma Kamali.
What is the return policy for Norma Kamali items?
We accept returns on full-price items within 30 days of the delivery date. Items must be in their original condition, unworn, unwashed, and with all original tags attached. Please note that all sale items are final sale and cannot be returned or exchanged.
How do I determine my size in Norma Kamali designs?
Our designs are known for their versatile fit and draping. We provide a detailed size guide on each product page. If you are between sizes, we generally recommend sizing down for our jersey styles due to the generous stretch of the fabric.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and the weight of the order. Please be aware that duties and taxes may be applied by your local customs office.
How should I care for my Norma Kamali garments?
Most of our signature jersey and poly-lycra pieces are easy-care and travel-friendly. We recommend hand washing in cold water or using a delicate machine cycle, then laying flat to dry. Always check the specific care label inside your garment for best results.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is processed immediately to ensure quick delivery. Therefore, we are unable to modify or cancel orders after they have been confirmed. Please double-check your shipping address and item selection before completing your purchase.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer express checkout options through PayPal, Apple Pay, and Shop Pay for a seamless shopping experience.